Your Benefits
YOU, our customer, have our attention at Specialized Printing & Promotions. You expect total service, and we accept that challenge! Our great products achieved with the finest technology and creativity are sure to satisfy. Our customer service reps stand ready to answer your questions and provide you with the quality service you want.
Accountable Performance
Our definition of accountable performance:
From start to finish, you will be kept up to date in regards to your order status.
Your benefit:
Specialized Printing & Promotions takes the stress off making sure your orders are handled in a prompt and responsible manner.
Order Tracking
Our definition of accountable performance:
Specialized Printing & Promotions is a very up to date organization that uses a state of the art customer contact data base. It ensures that our commitments are captured for proper follow up during processing. We follow up on our manufacturing plants in the same manner to ensure your order is never lost in the process.
Quick Turnaround
What do we mean by “quick”?
Our plants of manufactures are strategically located by most end user locations. Stock items usually ship out the same day if ordered before noon. Our custom imprinted orders usually ship out in 7 – 10 work days after ordering. We know you can’t wait to get our product, and we can’t wait for you to see it! Specialized Printing & Promotions is always concerned with showing you just as soon as possible the products we take pride in.
Knowledgeable Reps
Our definition of knowledgeable staff:
With 40 years of combined experience, Specialized Printing & Promotions brings a vast amount of creativity and talent to your resources. We have management and technical training from an international Fortune 500 company.
Your benefit:
Your project ranks higher than “just another” order. At Specialized Printing & Promotions we expect our work and products to showcase our experience.
Responsive Staff
Our definition of responsive staff:
All Specialized Printing & Promotions employees are considered customer service representatives, from the delivery and warehouse person to the president of the company.
Your benefit:
Our staff work hard to meet your order. We train all personnel cross functionally, so we can better serve our customers future and present. You’ll have excellently responsive staff, no matter whom you speak with.
High Quality Products
Our definition of high quality:
We’re obsessed with providing you with the highest quality products. Specialized Printing & Promotions only works with manufactures who make the same guarantee and commitment that we make to our very valued customers.
Your benefit:
We can always guarantee high quality products.
Evidence?
80% of all orders we process are from satisfied repeat customers, and most of the other 20% are word-of-mouth referrals. Based on these statistics, we are betting you’ll be back.
Competitive Pricing
Our definition of competitive:
Specialized Printing & Promotions practices loyalty to our external as well as internal customers. Experience shows us this is the best method of operation.
Your benefit:
Specialized Printing & Promotions gives you more for your money: experience, knowledge, and reliable negotiations with our manufactures.
Warehousing and Delivery
Specialized Printing & Promotions’ excellent warehousing program allows you to store products at our warehouse at no extra charge so you can take full advantage of pricing and quick delivery. Because we always look for ways to save your money, there are rarely freight charges on your storage releases.
Free Freight
Specialized Printing & Promotions offers free freight on most custom orders.
Bill As Release
What is Bill As Release?
Specialized Printing & Promotions now offers a Bill as Release Program for inventory that is being warehoused. This allows you to order a larger quantity to take advantage of better pricing. The real benefit is you only pay for the portion of the order as you receive it. Specialized Printing & Promotions stores the balance at no additional charge.
We’re a DVBE
Need a Disabled Veteran Business Enterprise for state contracts?
Tired of spending money looking for a DVBE in a specific field?
Want to lower the stress in bidding state contracts?
Specialized Printing & Promotions, Inc. is owned and operated by Pete Estrada. Pete Estrada is a disabled veteran that served in the United States Marine Corps. Because of his service-connected disability, our corporation meets the criteria to offer goods and services to businesses, such as yours, as a DVBE.
More about DVBEs
Under the “Business Utilization Plan,” bidders only need to supply an approved “Disabled Veteran Business Enterprise Business Utilization Plan” (DVBE BUP) to satisfy DVBE participation solicitation requirements. A DVBE BUP certifies a company’s use of a DVBE for goods and services and represents the company’s commitment to expend a minimum of 3% of its total statewide contract dollars with DVBEs. This percentage is based on all of its contracts in the State of California, not just those with the State.
How can my business utilize a DVBE BUP?
DVBE BUPs must be submitted to and approved by the Department of General Services – Procurement Department (DGS-PD) for the State of California prior to the bid due date. Please call the DGS-PD, Office of Small Business and DVBE Outreach and Education for assistance. Bidders choosing this option must properly complete and submit the STD 840 (Side1) form and include a copy of its approval letter with the bid. Failure to submit these documents shall render your bid non-responsive.
We’re an SBE
We’re an MBE
Does your company do business with the State of California? In that case, you may find it handy that we are a Minority Business Enterprise (MBE). Specialized Printing & Promotions can be an asset to you. We are a “Disabled Veteran” owned business. Your company can qualify for bids requiring a “DVBE” subcontract without the hassle of the good faith effort. When you buy from Specialized Printing & Promotions, the State will certify our company under their utilization plan.
One Stop Shop
Specialized Printing & Promotions offers you a wide variety of printing solutions! We are a preferred distributor for ASI (Advertising Specialties Institute), with over 40,000 different manufactures, such as the Bic Corp. and many other Fortune 500 companies. Specialized Printing & Promotions offers commercial 4-color printing, custom laser products, U.L. specialty labels, decals, signs and much, much more.
Showroom
Come see our showroom display and speak to one of our creative consultants for marketing ideas. Working on a special project? Let Specialized Printing & Promotions help you meet your deadline. Samples are always available.
Incentive and Special Programs
Specialized Printing & Promotions has many creative options for employee incentive programs. From stay-well incentives to safety programs, Specialized Printing & Promotions has an answer.
Forms Management
What is this good for me?
Specialized Printing & Promotions has a state of the art forms management program that keeps track of all your inventory items on a month to month basis. The report capabilities help you determine reorder time and perform cost analysis and forecasting for budgeting purposes.
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